This translation was generated automatically and is for informational purposes only. The German version of the General Terms and Conditions (GTC) – Souvenir Sales is legally binding.
General Terms and Conditions (GTC) – Souvenir Sales
1. Scope
These General Terms and Conditions (GTC) apply to all offers, services, and deliveries of souvenirs purchased through the online shop of the Tourist Information Centre of the City of Fürth. By placing an order, the buyer accepts these GTC.
2. Conclusion of contract
The purchase contract is concluded between the city of Fürth, represented by Mayor Dr. Thomas Jung, represented by Kathrin Kreß, Bahnhofplatz 9, 90762 Fürth, and the buyer.
Prices are subject to change and errors excepted.
The order will be confirmed immediately after it has been submitted by means of an automatic email. This email confirmation constitutes the legally binding conclusion of the purchase contract.
A prerequisite for the conclusion of the contract is that the buyer is of legal age at the time of conclusion of the contract.
3. Prices
The prices stated at the time of ordering apply. All prices are final prices and include statutory sales tax and other price components.
4. Shipping
Shipping costs within Germany are a flat rate of €4.80 per package up to a weight of 31.5 kg.
5. Delivery
Delivery is made from the Fürth Tourist Information Centre to the delivery address specified by the buyer. Deliveries are made exclusively within Germany.
6. Right of Withdrawal and Sample Withdrawal Form
(1) Withdrawal Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods (or the last item in the case of partial deliveries).
To exercise your right of withdrawal, you must provide us with:
City of Fürth (Tourist Information Centre)
Bahnhofplatz 9, 90762 Fürth
Email: tourist-info@fuerth.de
Phone: 09119743500
by means of a clear statement (e.g., a letter sent by mail) regarding your decision to withdraw from this contract. You may use the sample withdrawal form below, though this is not required.
Electronic withdrawal via the website:
You may also complete and submit your withdrawal notice electronically using the form provided in the footer of our website under the “Withdrawal Notice” menu item. If you make use of this option, we will immediately send you (e.g., via email) a confirmation of receipt of such a notice of withdrawal.
To meet the withdrawal deadline, it is sufficient for you to send your notice of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we must refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first.
You must return or hand over the goods to us without delay and, in any case, no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you mail the goods before the fourteen-day period expires.
You are responsible for the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value results from handling the goods in a manner not necessary to assess their nature, characteristics, and functionality.
(2) Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and return it.)
To:
City of Fürth (Tourist Information Centre)
Bahnhofplatz 9, 90762 Fürth
Email: tourist-info@fuerth.de
I hereby withdraw from the contract I entered into for the purchase of the following goods:
- Ordered on / received on
- Consumer’s name
- Consumer’s address
- Order number
- Consumer’s signature (only for written notifications)
- Date
7. Payment
The following payment methods are available:
- Credit card
- PayPal
- Instant bank transfer
Payment processing is handled by our cooperation partner OBS OnlineBuchungService GmbH:
OBS OnlineBuchungService GmbH
Im Gewerbepark D33, 93059 Regensburg, Germany
Phone +49 (0)941/46374855
www.online-buchung-service.de
Managing Directors: Magdalena Lexa, Dr. Michael Braun
HRB Regensburg 10880 · USt-ID: DE 260130012
OBS processes the data as the responsible party within the scope of the online booking tool. Information on data protection can be found at any time at online-buchung-service.de/datenschutzerklaerung-buchung
8. Retention of title
The delivered goods remain the property of the City of Fürth until all outstanding claims have been paid in full. In the event of late payment, the goods subject to retention of title may be reclaimed by the supplier.
9. Duty to provide information in accordance with § 36 VSBG
The Tourist Information Centre of the City of Fürth is not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.